Kiaora e te iwi! We will be back in business as soon as we go into Level 3.Thank you for your tautoko (support) during these uncertain times. Ngā mihi aroha ki a koutou katoa.
Sizing, Returns and Delivery
Aotearoller will provide you with all the relevant advice and info to help you choose the correct size. If you manage to get the wrong size we are unfortunately only able to exchange skates between sizes 6-8 as these are the most commonly sold skates. So please, if you are unsure about sizing do not hesitate to contact us.
We are happy to exchange padding as long as it has not been used or damaged in any way.
Extra shipping charges will incur for exchanges.
Usually we try to keep a full stock of most products but with Covid-19 at play we are unable to stock pile gear, especially skates. We do have a few pairs in stock otherwise most skates we have to order in. There is usually a 2-4 week wait on non-stock orders give or take a couple of days.
**Moxi and Suregrip production are experiencing MAJOR delays so please be prepared for a long wait period as their ETA are unknown.
Should it take any longer for whatever reason we will do our best to keep you up to date with what is going on.
We try to contact customers as fast as we can, however, we are still working full time jobs until we can open a shop front.