Sizing, Returns and Delivery
Aotearoller will provide you with all the relevant advice and info to help you choose the correct size. If you manage to get the wrong size we are unfortunately only able to exchange skates between sizes 6-8 as these are the most commonly sold skates. So please, if you are unsure about sizing do not hesitate to contact us.
We are happy to exchange padding as long as it has not been used or damaged in any way.
Extra shipping charges will incur for exchanges.
We try to keep a full stock of everything we can, however we are small store, so hold more stock of common sizes. Stock sizes are size 5 to size 8. Most other things we have to order in. If we don’t have what you are after we will order it in for you as soon as we can. There is usually a 2 week wait on non-stock orders give or take a couple of days. Should it take any longer for whatever reason we will do our best to keep you up to date with what is going on.
We try to contact customers as fast as we can, however, we are still working full time jobs until we can open a shop front.